Effective Date: 01 January 2025

At SHAY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our online store at www.shay.com.my

1. Information We Collect

When you make a purchase or contact us, we may collect the following information:

• Name :
• Email address :
• Shipping and billing address :
• Payment information (processed securely via our payment provider).
• Order history
• We do not use cookies or tracking tools on our website.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders
• Communicate with you about your order
• Provide customer service and support

3. Sharing Your Information

We only share your information with third-party service providers necessary for processing your order (e.g., payment processors, shipping carriers). We do not sell, rent, or trade your personal information.

4. International Orders

If you are ordering from outside our home country, your information may be transferred to or processed in other countries as required for fulfillment.

5. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal data. To make a request, contact us at [your contact email].

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧  shay.msia@gmail.com
📍 +6018-788 7132